Questions about our Staff Members
This depends on how many visits you have each week. We very rarely have just one Staff Member assigned to a particular User Member. This allows for periods of time where your Staff Member may be away on holiday, however we do try to keep the number of your Staff Members to …
We agree a ‘Care Plan’ which details exactly what you have instructed us to do. This then becomes the work list for each day. Care plans frequently evolve, and we check regularly to ensure that the care we are providing is meeting your needs.
work to that list. We are not able to give injections or change sterile dressings. Also, we cannot carry out tasks which are likely to cause risk to either the person we provide care to or to the CCCV Staff Member. Tasks will be agreed with you in advance. Any changes …
We take a considered and comprehensive approach to ensuring that your care service is exactly what is required. After every visit the Staff Member will write the details of activities undertaken during the visit in the care record (which is retained by the User Member).
All Staff Members work on a rota basis and will have holidays booked at least six weeks in advance to ensure suitable cover is organised. When illness occurs, we will provide a suitable alternative to cover short term sickness.
We use the term Staff Members because we do not necessarily recruit carers who previously have had a social care or health care background. We look for kind, caring, empathetic individuals with a loving heart who want to dedicate their time to helping care for people. We train them to …
Our Service standards come down to our team of trained and experienced Staff Members. We take time to select empathetic, enthusiastic people with a big hearts and warm, friendly natures, who want to build positive caring relationships with their User Members. We make sure that we choose people who have …
Following recruitment our Staff Members attend a ten-day Induction Training programme at our Slaithwaite Office before they start working for us. The topics covered include Moving and Handling; Health and Safety; Handling Medication, Infection Control, Safeguarding Adults, Dementia, Dignity, Emergency Life Support, Food Hygiene, Fire Safety, Deprivation or liberty, Mental …